The recent Oscars provided some memorable moments and inspiring speeches. However, surprisingly the speech that…
Victor Olowe, Winzest consultingApril 23, 2014
Warren Buffet famously stated “Price is what you pay. Value is what you get.” Value…
Victor Olowe, Winzest consultingMarch 4, 2014
A culture that supports the delivery of a better customer experience is one where all…
Victor Olowe, Winzest consultingFebruary 2, 2014
The recent announcement by QualitySolicitors to abandon hourly billing and to more widely embrace fixed…
Victor Olowe, Winzest consultingDecember 16, 2013
We must ‘change the culture’ are buzzwords that are used frequently in a variety of…
Victor Olowe, Winzest consultingNovember 26, 2013
Last month I was very honoured to speak at the LFS conveyancing conference 2013 as…
Victor Olowe, Winzest consultingOctober 9, 2013
A guide to better pricing The use of fixed fees is increasing in many industry…
Victor Olowe, Winzest consultingSeptember 26, 2013
A guide to treating customers fairly Encouraging firms to deliver great customer service may be…
Victor Olowe, Winzest consultingSeptember 26, 2013
I tend to watch a number of consumer issues programmes including some of the following:…
Victor Olowe, Winzest consultingSeptember 4, 2013